*Policies may change without prior notice to clients.
A consultation is required for all new clients a minimum of 24 hours before a full set application. Please do not book your consultation the same day as your full set!
All clients are required to leave a credit card on file to reserve appointments. iLASHart reserves the right to use this card as payment for services if you choose to use it as payment method, and/or for cancellation/no-show fees.
Our time is valuable and as a courtesy to myself and other patrons, should you need to cancel or reschedule your appointment, please do so a minimum of 24 hours before your appointment.
A NO-SHOW is considered as either not showing up for the appointment at all, or contact AFTER appointment start time. Please note, if you contact me AFTER start time and reschedule, you will still be charged the no show fee because now you are taking 2 appointment slots instead of one.
iLASHart reserves the right to charge 50% of the scheduled service if you fail to comply with the Cancellation Policy.
How to cancel/reschedule:
A fill is usually scheduled within 2-4 weeks of your last application and consists of "filling" in up to 50% of extension loss due to natural shedding. The average person has 90-120 lashes per eye, and should have a minimum of 30-60 extensions, or natural lashes bonded, in order for the appointment to be considered a fill.
In order for your appointment to be a fill, you must have at least 1/3 of the original set left. As long as you get your lashes touched up within 2-4 weeks and maintain 30-50% of your last application, your appointment will be treated as a fill, otherwise, less than 30% of extensions will result in a Full Set, and a full set price.
Albeit rare, it is possible to develop an allergic reaction to eyelash extensions. At the first instance you notice any reaction(s), contact me immediately (text 7328440311). Removals due to an allergic reaction, and within 48 hours of application, will be not be charged. Over 48 hours, normal removal fee applies.
If you are late for your appointment, YOU are taking away from your allotted appointment time. Your appointment will not be extended, it will end on time according to the originally booked time and will be charged in full as if you showed up on time, so please be on time because you're paying for it!
LASHES FROM ANOTHER ARTIST
If you have lash extensions from another lash stylist, please schedule a consultation before making any appointments.
The consultation will allow me to assess the health of your natural lashes and whether we can proceed with a fill. Otherwise, a removal(and therefore a full set) is required. Pricing will be determined at your consultation.